Frequently Asked Questions

Below are some frequently asked questions. If you don't see your answer below please email us at

  • Upon receipt of your order, please examine the contents. If it needs correction, please notify us as soon as possible and we will make exchanges and completions for a period of 90 days from ship date. Personalized items are non-refundable. Thank you for your understanding and cooperation.
  • Anything personalized will take 2-3 weeks for delivery.
  • None of our patches are iron on.
  • The Member Training material was produced in 2013.
  • We take Visa, MasterCard, & Discover credit cards.
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